FAQ

How long will it take for my package to arrive?

Please give all orders a processing time of 3-5 days and shipping time of 3-8 business days for your package to arrive. The estimate time of arrival for all packages can be impacted by your location, the weather, holidays, and a pre-sale order.

Where is my package?

Once your order is fully processed, an email will be sent with your tracking number. Failure to receive order confirmations or tracking numbers may be a result of an error while entering your email address given at checkout. Contact us ASAP!

Can I pick up products if I live in the Atlanta area?

The Glam Land does not yet have an in-store pickup location, however, we do offer drop-offs to the Atlanta area. All drop off orders must exceed $30 before tax! If you are interested in our drop off services, feel free to DM us on our Instagram page @herlashplug OR email us on the "contact" page.

How can I become a brand ambassador, promoter, or collab with your company?

To be considered as a brand ambassador, please email your name, city, age, and a selfie of you to contact@theglamland.com. We ask that all brand ambassadors are consistently active on social media and LOVE glam products!

 

What if I am not satisfied with what I purchased?

If you have received the wrong order or if for some reason you are unsatisfied, do not hesitate to contact us directly at contact@theglamland.com.

 

Please keep in mind that all orders with a crystal upgrade have a 2-week processing time.